Account Requirements

This page outlines the essential requirements for creating and maintaining an account at Caesars Windsor Online Casino.

Eligibility Criteria

Age and Location

To register and maintain an account with Caesars Windsor Online Casino, you must:

• Be at least 19 years of age
• Be physically located within the province of Ontario while accessing our services
• Have a valid Canadian residential address
• Not be on any self-exclusion lists with Ontario gaming authorities

Prohibited Individuals

Accounts are strictly prohibited for:

• Caesars Windsor employees and their immediate family members
• Government officials involved in gaming regulation
• Individuals previously banned from Caesars properties
• Individuals who have self-excluded from Ontario gaming platforms

Registration Requirements

Required Information

The following information is mandatory for account registration:

• Full legal name (as shown on government ID)
• Date of birth
• Current residential address
• Valid email address
• Phone number
• Last four digits of Social Insurance Number (for tax purposes)
• Secure password meeting complexity requirements

Account Verification

All accounts must undergo verification to comply with regulatory requirements. You must provide:

• Government-issued photo ID (passport, driver’s license, or Ontario Photo Card)
• Proof of address (utility bill, bank statement dated within last 3 months)
• Front and back images of payment methods used for deposits

Verification is required before your first withdrawal and may be requested at any time to ensure compliance with anti-money laundering regulations.

Account Limitations

Single Account Policy

Each individual is permitted only one active account. Creation of multiple accounts is strictly prohibited and may result in:

• Account closure
• Forfeiture of funds
• Permanent exclusion from Caesars Windsor services

Account Security Requirements

For the security of your account:

• Passwords must contain at least 8 characters including uppercase, lowercase, numbers, and special characters
• Two-factor authentication is recommended and may be required for certain account functions
• Login attempts are monitored and excessive failed attempts will trigger temporary lockouts
• Account access from unusual locations may require additional verification

Account Maintenance

To maintain an active account in good standing:

• Keep all personal information current and accurate
• Respond promptly to verification requests
• Log in at least once every 12 months to avoid dormancy status
• Comply with all terms and conditions of Caesars Windsor Online Casino

For assistance with account requirements or verification, please contact our customer support team at [email protected] or call 1-800-991-7777.